1- Introduction

This Privacy Policy explains how FXLABEL (“Company”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you access our website, use our services, or engage with us.

FXLABEL operates as a Forex brokerage service provider and infrastructure partner, offering trading solutions, white-label brokerage setups, and financial technology services to global clients.

We are committed to protecting your data in accordance with applicable data protection laws and financial regulations.

By using our services, you agree to the terms of this Privacy Policy.

2- Information We Collect

We may collect the following categories of data:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Address and country
  • Company details (if applicable)

Financial & Compliance Information (when required)

  • Identification documents (passport / ID)
  • Proof of address
  • Payment details (processed securely via third-party providers)
  • Financial background (only when necessary for brokerage services)

Technical Data

  • IP address
  • Device type and browser
  • Usage behavior and interaction data

3- How We Use Your Information

We use your data to:

Improve platform performance and user experience

Provide brokerage and trading-related services

Set up and manage client trading accounts

Deliver white-label brokerage solutions

Perform identity verification (KYC/AML compliance)

Process transactions and payments

Communicate with you regarding services and updates

4. Legal Basis for Processing

We process your data based on:

Your consent (for marketing and optional services)

Contractual necessity (to provide services)

Legal obligations (compliance with financial regulations)

Legitimate interests (business operations and security)

5. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Store preferences (including language)
  • Analyze traffic and performance

You may disable cookies via your browser settings.

6. Sharing Your Information

We do not sell your data.

We may share your data with:

  • Liquidity providers and financial partners (if applicable)
  • Payment processors and banking partners
  • Regulatory authorities (when legally required)
  • Technology providers (hosting, CRM, analytics)

All partners are bound by confidentiality and data protection obligations.

7. Data Security

We implement industry-standard security measures including:

  • Data encryption
  • Secure infrastructure
  • Access control and monitoring

Despite our efforts, no system is completely secure.

8. Data Retention

We retain your data only as long as necessary for:

Business and operational needs

Providing services

Legal and regulatory compliance

9. International Data Transfers

Your data may be transferred and stored outside your country.

We ensure such transfers comply with applicable laws and include appropriate safeguards.

10. Your Rights

You may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (where applicable)
  • Object to processing
  • Withdraw consent

To exercise your rights:
📩 info@capital.fxlabel.com

11. Third-Party Links

Our website may contain links to external websites.

We are not responsible for their content or privacy practices.

12. Updates to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page.